Enhanced SMTP status code · RFC 3463 · IANA
5.7.14 Trust relationship required
The submission server needs a configured trust relationship with a third-party server to reach the content (RFC 5248).
- Class: Permanent failure
Class 5: a permanent failure. Resending the same message will not help: something about the message, the sender or the destination must change (RFC 3463 §3.1).
- Subject: X.7 · Security and policy
Policies (per-host or per-recipient filters) and cryptographic operations; up to the sender, the recipient or both.
How 5.7.14 appears at providers
The exact text from the provider's documentation, as you see it in the bounce, and what it means.
Gmail
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534 5.7.14
Please log in through your web browser and then try again.
Google wants a login through the web browser before the application can send.
Have the whole error message?
Sources: RFC 5321 · RFC 3463 · RFC 3464 · IANA · Gmail · Microsoft 365 · read on 26 September 2026