Enhanced SMTP status code · RFC 3463 · IANA
5.3.190 Journaling on-premises messages to Microsoft 365 or Office 365 not supported when Journaling Archive is disabled
Journaling on-premises messages to Microsoft 365 is not allowed while Journaling Archive is disabled.
- Class: Permanent failure
Class 5: a permanent failure. Resending the same message will not help: something about the message, the sender or the destination must change (RFC 3463 §3.1).
- Subject: X.3 · Mail system
Something about the destination server; under its administrator's control.
How 5.3.190 appears at providers
The exact text from the provider's documentation, as you see it in the bounce, and what it means.
Microsoft 365 / Exchange Online
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5.3.190
Journaling on-premises messages to Microsoft 365 or Office 365 not supported when Journaling Archive is disabled
Journaling on-premises messages to Microsoft 365 is not allowed while Journaling Archive is disabled.
Have the whole error message?
Sources: RFC 5321 · RFC 3463 · RFC 3464 · IANA · Gmail · Microsoft 365 · read on 26 September 2026